Reservation & Payment Information
CLIENT'S RESPONSIBILITY:.
Submit Inquiry Form to receive pre-fixed menus and price quotes.
Approve Price Quote via email to receive Official Invoice
Submit $250 Deposit to Reserve & Confirm reservation.
Provide entry to home or leave key/instructions for entry if not home on cooking day.
Also making sure the (gate code) is submitted for property entry.
Ensure the kitchen area is clean and dishwasher is emptied.
Keep children and pets out of work area / kitchen to ensure safety.
CHEF'S RESPONSIBILITY:
• Collaborate with you to determine your individual food likes and needs.
• Customize every menu to your unique taste.
• Prepare fresh, wholesome and delicious meals to your specifications.
• Utilize safe food handling methods during meal preparation.
Travel and Remote Locations
A $100.00 Travel Fee is required for all services on St. John. Coral Bay is NOT within our servicing area.
A $150 Travel Fee for Water Island is required.
A $50 Remote Location Fee is charged for all venues and accommodations in remote areas or may have rough road conditions to access.
Deposits and Payments
No reservation is secure or confirmed without $250 Deposit or Full-Payment. All deposits are non-refundable 30 days prior to the service date however we will honor deposit payments for up to one year from the reservation date. Full-Payments are Non-refundable 14 days prior to Service or Drop-Off Date.
In the rare event of any natural disasters in the U.S Virgin Islands, UCS will refund any deposits or payments in full within-24 hours.
An Official Confirmation Letter and Paid Receipt will be forwarded once deposit has been processed successfully.
The final balance is due 7 days (1 week) prior to reservation date.
We will need at least one week's notice for all Full-Chef Service, Drop-Offs and Butler Service. Any inquiries within 48 hours to a week is liable to incur an express fee.
We currently accept Visa, MasterCard, American Express, Discover, Cashier's Check, Money Order,
~ 3% Processing Fee for all card payments - no exception
~ No Fee incurred for Check/M.O payments
Cashier's and Personal Checks are Accepted
Payable to: Ultimate Chef Services
P.O Box 8546
St.Thomas, VI 00801
(There is a $50.00 Return Check Fee)
Menu Selection Details
Final Menu decisions are required 30 days (1 month) prior to service date.
Menus are final and concrete within 7 days (1 week) of service date.
Menu changes made within 7 days prior to service incurs a minimum fee of $75 or more based on change.